Got Questions?
Frequently Asked Questions
How long does it take to make a website?
The duration of the work is 14 days, we will ensure that within 14 days the beta version of the website can be accessed through your browser, however it can be more than 14 days depending on the readiness of the website material. If you need a faster turnaround time, please contact us for additional costs..
What data is needed to create a website?
Domain Name to be registered, for example: www.namaweb.com
Business Description
Email correspondence, to be displayed on the website
Address & Contact, to be displayed on the website
Sample Photos of Products / Services
Company Profile, pdf / slides (if any)
Logo (if any)
Competitor Website (mandatory, so that we fully understand the core business of your company).
Is it necessary to hold a meeting in connection with the creation of the website?
Most of the cases for developing a company profile website are not necessary, if you have sent the data we mentioned above. For now we open discussion services via Phone / Whatsapp..
Can I accept the website?
Yes, you’ve come to the right place. We make a website for you 100% done. All you have to do is send us your materials or none of them will still be created.
I don’t understand what is a good website design?
Don’t worry, we will create a website that suits you, according to your business..
Does it provide a custom website according to the desired features?
YES! Please contact us and provide a description of the website and the desired features.
What if we already have hosting from another provider?
The packages we offer include hosting, however, you can still use the hosting of your choice but we do not provide reduced fees and technical support if there are problems with the hosting.
We only ensure that our scripts run well on the hosting, and we will provide suggestions & solutions related to problems on the hosting, for further correspondence with the relevant hosting..
Can we manage our own website?
Yes! You can manage the website content (news, articles, events, galleries) through the access for website administrators that we have provided..
Does it only serve website creation in its own city?
No, we serve website development services throughout Indonesia and in any country. Don’t worry, we are always a professional and trusted team before, during and after the website development process.
Payment & Renewal
Payment Method
You can make a Transfer / Internet Banking / Mobil Banking payment through the account number that we have informed you.
Payment Term
The applicable payment term is 60% Down Payment and 40% after Live On Server (after the website is uploaded to the server).
Renewal fee per year?
If you use our domain and hosting, the renewal fee is 50%, – including maintenance.
Technical Support
What are the responsibilities of technical support
We will only ensure that the website can be accessed properly, script repair, protected from hacker attacks, website data backup.
We struggle to update content
We will provide a video tutorial on how to update the content on your website, please provide a description of your difficulties. If you are still having trouble, please send the content to our email, we will help upload it..
Does it provide Remote Support
For certain cases we will provide remote support.
How can I contact you for technical assistance
You can call the number provided or email us for technical assistance. If needed we can provide Remoting Support.